🛡️ Warranties – Manage Product Warranty Periods #
1. Navigate to “Warranties” #
- Log in to your back-office.
- From the left-hand purple sidebar, click Products.
- Select Warranties from the submenu.
- The page displays an All Warranties table and a purple + Add button (top-right).
2. Add a New Warranty #
- Click the purple + Add button.
- In the pop-up form, enter:
- Name – e.g., “1 Year”, “6 Months” or custom (“30 Day Money-Back”).
- Description – Optional internal note.
- Duration – Numeric value + unit (Days, Months, Years).
- Click Save. The warranty appears in the list immediately.
3. Edit Existing Warranties #
- Locate the warranty row in the table.
- Click the purple
Editbutton in the Action column. - Adjust name, description or duration, then click Update.
Note: Deleting is disabled because warranties may link to past sales records.
4. Table Tools & Filters #
- Search: Use the search box (top-right) to locate warranties quickly.
- Show Entries: Change pagination size via the dropdown (top-left).
- Export & Print: Buttons above the table let you
Export to CSV,Excel,PDFPrinta printer-friendly listColumn visibility– hide/show columns
- Sort: Click any header (e.g., Duration) to sort ascending/descending.
- Pagination: Use Previous / Next or page numbers at bottom-right.
5. Troubleshooting #
| Issue | Likely Cause | Solution |
|---|---|---|
| Warranty not selectable in product form | Browser cache or recently renamed warranty. | Refresh the page and ensure warranty is active. |
| Export file empty | No warranties entered yet or columns hidden. | Add warranties first and/or enable columns via Column visibility. |
| Duration shows “0 Years” | Duration field left blank during creation. | Edit the warranty and set the correct numeric value. |
6. Best Practices #
- Use consistent naming such as “1 Year”, “2 Years” to keep sorting logical.
- Add a description for special terms (e.g., “Excludes consumables”).
- Export the list periodically for compliance and backup.
- Update warranties before assigning them to new products.
7. Done! 🎉 #
You can now add, edit, export and manage product warranties with ease. Provide clear warranty info to improve customer confidence and service tracking. Happy managing!