📦 Asset Products – Track Items Issued to Customers #
1. Navigate to “Asset Products” #
- Log in to your back-office.
- In the purple sidebar, click Customers.
- Select Asset Products.
- You’ll see an All Customer Groups-style table titled Asset Products plus a purple + Add button (top-right).
2. What Are Asset Products? #
- Items loaned, rented, or consigned to customers (kegs, crates, demo devices, etc.).
- Tracked separately from sales inventory for returns and accountability.
3. Add an Asset Product #
- Click the purple + Add button.
- In the pop-up, complete:
- Product Name – descriptive (e.g., “Coffee Machine Loan”).
- SKU – unique code or serial.
- Click Save. The asset appears in the list.
4. Delete an Asset Product #
- Locate the row in the table.
- Click the red Delete button under Action.
- Confirm the prompt. (Deletion is blocked if asset is linked to transactions.)
5. Table Tools & Shortcuts #
- Search: Use the box (top-right) to filter by name or SKU.
- Show Entries: Change page size via the dropdown.
- Export & Print: Buttons provide CSV, Excel, PDF, and Print options.
- Column Visibility: Hide/show columns as needed.
- Sort: Click headers (Product Name, SKU) to sort ascending/descending.
6. Troubleshooting #
| Issue | Likely Cause | Solution |
|---|---|---|
| Cannot delete asset | Asset referenced in a delivery/return record. | Close or reverse those records first, then delete. |
| Duplicate SKU error | Same code used for regular product. | Use a distinct SKU namespace for assets (e.g., prefix “A-”). |
| Export missing rows | Active filter or hidden columns. | Clear search/filter; enable columns then export. |
7. Best Practices #
- Prefix asset SKUs (e.g.,
A-3531) to separate from stock items. - Review the asset list monthly to ensure returns are processed.
- Export the list for insurance audits or depreciation schedules.
8. Done! 🎉 #
You can now add, delete, export, and manage Asset Products, ensuring loaned items remain traceable. Happy tracking!